Reference

What You Agree To When You Use mbi888

These terms set out how your account works, what we expect from you, and what you can expect from us. Using mbi888 — whether on mobile in George Town or on desktop anywhere else in Malaysia — means you have read and accepted the…

Account eligibility subject to local lawPayments: Touch 'n Go eWallet, Boost, GrabPayOne account per personAccurate registration details requiredWe may update these terms with notice

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TERMS CONTACT

How to Reach Us About These Terms

If something in these terms is unclear, or if you believe your account has been actioned incorrectly under them, contact our support team directly. We handle terms-related queries through live chat, email and a dedicated account support line. Raise your concern with your account ID ready so we can review the relevant transaction or action without delay.

What These Terms Actually Cover

mbi888 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Your account with mbi888 is personal and non-transferable. You agree to provide accurate details when registering — full name, contact number and a valid email address — and to keep those details current. Sharing your login credentials or allowing another person to operate your account breaches

1
these terms and may result in your account being suspended pending review. All deposits made through Touch 'n Go eWallet, Boost, GrabPay, DuitNow or FPX are processed under the conditions you accepted at checkout; once a transaction is confirmed, it cannot be reversed by contacting support
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alone — a formal dispute process applies. Withdrawals are released to the same wallet or bank account used for the deposit where technically possible, and we verify account ownership before processing. Access to and use of this platform depends on your local law; it is available
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only where local law permits. We reserve the right to adjust these terms, and we will notify you through your registered email address before material changes take effect. Continued use after notice constitutes acceptance.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

HOW WE OPERATE

How mbi888 Handles Your Account Under These Terms

Our obligations to you are straightforward: we keep your account data private, we process verified withdrawals to the wallet or bank account on record, and we communicate any changes to these terms before they take effect. We do not share your personal details with third parties outside of what is required to process your Touch 'n Go eWallet, Boost or GrabPay transactions. If we identify unusual activity on your account, we may place a temporary hold and contact you through your registered email to confirm ownership before releasing any pending amount.

Data Handling

We store your registration details and transaction history securely. Your data is used only to operate your account and process payments through supported rails like DuitNow and FPX.

Account Security

Login uses an OTP sent to your registered mobile number. If you suspect unauthorised access, contact live chat immediately — we can lock the account within the session.

Retention and Access

We retain account records for as long as required under applicable rules. You may request a summary of your account data by raising a ticket through the Help section after logging in.

Requesting Changes

To update your registered email, phone number or linked wallet details, submit a request through Account Settings and complete the verification step we send to your current contact number.

Common Questions About These Terms

These are the questions we hear most often about how these terms apply to accounts, payments and account changes. If your question is not covered here, reach us through live chat or the Help Centre.

Yes. These terms apply to all account activity, including every deposit made via Touch 'n Go eWallet, Boost, GrabPay or any other supported payment method. Completing a deposit means you have accepted the terms in full.

No. We will send notice to your registered email before any material change takes effect. Continuing to use your account after the notice period means you accept the updated terms.

Depending on the nature of the breach, we may suspend or close your account. Any balance held at that point is subject to a review before release, and we will contact you through your registered email to explain the action taken.

The version published at mbi888/terms-conditions/ is always the current one. We date each revision at the top of this page so you can confirm when it was last updated.

You can submit a data request through the Help Centre after logging in. We will review the request against applicable retention requirements and respond in writing within a reasonable period.

Access depends on your local law. mbi888 is available where local law permits. If you are unsure whether access applies in your area, check the eligibility section or contact support before registering.

Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

AccountRegister InfoFAQ Infombi888 Deposits & Withdrawals

What You Agree To When You Use mbi888

How to Reach Us About These Terms

How mbi888 Handles Your Account Under These Terms

Data Handling

Account Security

Retention and Access

Requesting Changes

Common Questions About These Terms

01 Do these terms apply to me if I deposit with Touch 'n Go eWallet or Boost?

02 Can mbi888 change these terms without telling me?

03 What happens if I break one of these terms?

04 How do I know which version of the terms is current?

05 Can I ask mbi888 to delete my account data?

06 Is access to mbi888 available everywhere in Malaysia?

Terms & Conditions

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